Refund policy

Returns
Our customers are very important to us. If you are not satisfied for any reason with your merchandise, you may return it to us within 30 days from the day your order is received. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
- Gift cards
- Customized clothing


To Return

If you wish to return your order, please send us an email. Please ensure that you have read the following before emailing us:

• Merchandise must be returned in the original packaging.

• All original packaging, poly bags, display boxes and hang tags must be included.

• The customer is responsible for all shipping charges.

• We are not responsible for the package until it arrives in our warehouse. For this reason, we highly recommend that you purchase insurance for your package and have a tracking number before you ship it back to us.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at amazhiyu@outlook.com